Frequently Asked Questions
Everything you need to know about ordering a custom biography song.
How long does it take to get my song?
The Keepsake tier is delivered in 5-7 days. The Spotlight takes 10-14 days. The Works takes 3-4 weeks. Rush delivery is available for Keepsake and Spotlight at 50% of the package price.
What information do you need from me?
We ask about the person you're celebrating: who they are, what occasion it's for, key stories or memories, their personality, what kind of music they enjoy, and how you want them to feel when they hear it. The more details you share, the better the song.
Can I choose the genre or style of music?
Absolutely. You can request a specific genre — country, pop, soul, folk, rock, jazz, or anything else. If you're not sure, we'll suggest a style based on the person and the stories you share.
What if I don't like the first draft?
The Keepsake tier delivers two finished songs with no revision rounds. The Spotlight includes 1 revision round. The Works ($2,500) includes up to 10 revision rounds and a collaborative creative process. Additional revision rounds for Keepsake and Spotlight are available as an add-on for $50 each.
Who owns the song after it's finished?
Every song comes with a license to play, share, and make copies as long as you credit biographysongs.com. If you want full ownership and copyright, you can add that for $100 per song.
Can the song be a surprise? Will you keep it secret?
Absolutely. Most of our songs are surprises. We communicate only with you (the person ordering) and never reach out to the subject of the song. Your secret is safe.
What occasions are biography songs good for?
Birthdays (especially milestone ones), retirements, weddings, anniversaries, graduations, memorials, Mother's Day, Father's Day, or just because. Any time you want to tell someone they matter, a song works.
How do I play the song at an event?
We deliver high-quality audio files (MP3 and WAV) that work on any device — phone, laptop, Bluetooth speaker, or sound system. Just press play. For weddings or large events, your DJ or AV team can load the file directly.
Can I put the song on Spotify or Apple Music?
Yes! Add our streaming distribution for $29 per song and we'll release it on Spotify, Apple Music, Amazon Music, and 150+ other platforms. It goes live within a few days and stays up permanently. They can share the link with anyone and listen anywhere.
What's your refund policy?
If we haven't started production yet, we offer a full refund. Once production begins, we work with you through the revision process to make sure you're happy. We've never had someone walk away unsatisfied, and we plan to keep it that way.